FAQ’s 

Where are you located?

We’re located in the heart of Tribeca at149 Reade Street. Click here to book an appointment.

What days and times are you open?

We are currently open Monday through Friday from 10 AM-7 PM. We are not open on the weekends at the moment! 

What safety measures are you implementing for health?

We are currently conducting temperature checks and wellness assessments at the door; team members must wear face masks at all times as necessary; we provide complimentary facial coverings for guests; hand sanitizer is readily available all throughout the spa for your use.

Do I have to wear a mask?

All specialists and guest must wear a mask at all times while visiting Gilded Ritual. Guests who book a private room may remove their mask while in the room. If the guest needs to leave the private room at anytime, the guest must wear a mask. If you are fully vaccinated, you are allowed to wonder maskless! 

Can I bring my own polish?

Gilded Ritual does not allow outside polish.

How do I book a private room?

Please select your private room accommodations while booking online or call us to book your appointment.

May I eat or bring food to the nail bar?

Gilded Ritual does not allow outside food or drinks in the establishment. This includes water bottles. Complimentary water is provided for all guests.

What is your cancellation policy?

If you need to cancel your appointment, we kindly ask for 24 hours notice.  

We charge a 25% fee for a late cancel (i.e. appointment canceled within 12 hours of service time)

What forms of payment can I use?

We currently accept debit cards, major credit cards, Paypal and Gilded Ritual issued gift cards. We do not accept cash.  

Can I tip with cash?

We are significantly reducing our usage of cash to keep our team and guests safe. Please tip using your credit or debit card Venmo  or PayPal.